Setting Preferences for SIP Flow Diagrams

The following procedure describes how to set global preferences for SIP flow diagrams.

To set preferences for SIP flow diagrams:
1. On the toolbar, click the Options   icon; the Options dialog box appears.
2. Under the SIP Flow Diagram group, configure the following preferences:
'Group messages by': Affects how vertical lines in SIP Flow Diagrams are calculated (see example below).
'Merge sessions with identical Call-ID': This option useful for earlier device software versions where the "[SID=]" element sometimes "switched" in the middle of the session (or even disappeared). Enabling this option merges the sessions based on SIP Call-ID.
'Parse sessions without SID': This option useful for earlier device software versions where the "[SID=]" element is sometimes not displayed at all in the Web interface's Message Log.
3. Click OK.

The following shows an example of the 'Group messages by' field:

Configured to Call-ID:

Configured to Call-ID + IP Address: